Privacy Policy

At Fipoloa Pro, accessible through our website, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you when you use our website or contact us.

What Data We Collect

We collect only the information that is reasonably necessary to operate our website, respond to inquiries, and improve our services. The types of information we may collect include:

• Information you provide directly: This may include your name, email address, telephone number, and any other information you include when contacting us.
• Technical information: When you visit our website, certain information may be collected automatically, such as your IP address, browser type, operating system, device information, pages visited, and approximate location.
• Usage information: We may collect information about how you interact with our website, including the pages you view, links you click, and the date and time of your visit.
• Communication records: If you contact us, we may retain correspondence and related information so that we can respond effectively and maintain appropriate business records.

We do not intentionally collect sensitive personal information unless you voluntarily provide it and it is necessary for a specific purpose. Please avoid submitting sensitive information through website forms or email unless specifically requested.

How We Use Data

We may use personal data for the following purposes:

• To operate, maintain, and improve our website;
• To respond to questions, requests, and other communications;
• To provide information, services, or support you have requested;
• To monitor website performance, security, and reliability;
• To understand website usage and improve content and functionality;
• To prevent fraud, misuse, unauthorized access, and other harmful activity;
• To comply with applicable legal, regulatory, and administrative obligations; and
• To establish, exercise, or defend legal rights where necessary.

We process personal data only where we have an appropriate legal basis, such as your consent, the performance of a request or agreement, compliance with a legal obligation, or our legitimate interest in managing and improving the website.

Cookies

Our website may use cookies and similar technologies. Cookies are small text files placed on your device that help websites remember information and understand how visitors use them.

Cookies may be used to:

• Support essential website functions;
• Remember preferences and settings;
• Analyze traffic and website performance; and
• Improve the user experience.

Some cookies may be provided by third-party services used on our website. Where required by law, we will request your consent before placing non-essential cookies. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.

Third-Party Links

Our website may contain links to third-party websites, platforms, or services, including social media pages such as X. These websites operate independently and have their own privacy policies and terms of use. We are not responsible for the privacy practices, content, security, or data handling of third-party websites.

We encourage you to review the privacy policy of any external website before providing personal information or using its services. Our social media presence may be accessed at https://x.com/.

Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, secure communications, system monitoring, and appropriate administrative procedures.

Although we work to protect information, no method of transmission or electronic storage is completely secure. For this reason, we cannot guarantee absolute security of information transmitted to or stored by us. Access to personal data is limited to those who need it for legitimate business or operational purposes.

Data Retention

We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type and nature of the information.

User Rights

Depending on your location and applicable law, you may have rights regarding your personal data, including the right to:

• Request access to the personal data we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal data in certain circumstances;
• Request restriction of processing;
• Object to certain processing activities;
• Withdraw consent where processing is based on consent; and
• Request a copy of your personal data in a commonly used format.

To exercise a right, please contact us using the details below. We may need to verify your identity before completing a request. You may also have the right to lodge a complaint with the relevant data protection authority in your country.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want more information about our handling of personal data, please contact us:

• Email: [email protected]
• Phone: +49 905 2541
• Address: 139 Highland Drive, Germany

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The updated version will be published on this page with a revised effective date where appropriate.